Privacy Policy

V-1.1 – Last Update: 01-Feb-24

1. Introduction

Panoramas Digital Marketing, hereinafter “We” or “the Company”, is committed to protecting and respecting your privacy. This privacy policy sets out how we treat and protect personal data that we collect from our users or that our users provide to us. We value the trust you place in us and are committed to protecting your privacy.

This privacy policy applies to our website, mobile applications and other online services (“Services”), and describes how we collect, use, share and protect your personal data. By using our Services, you accept the practices described in this policy.

Please read this privacy policy carefully and make sure you understand it. If you do not agree with our terms or practices, we recommend that you do not use our Services.

2. Definitions

Throughout this privacy policy, we use several terms that require definition. Below are some key definitions:

“Personal Data”: Refers to any information that identifies or can be used to identify an individual, including, but not limited to, name, email address, postal address, telephone number, account information and other information that you provide to us. or that we collect about you.

“User” or “You”: Refers to any person who uses or interacts with our Services.

“We”, “Our” or “The Company”: Refers to Panoramas Digital Marketing, responsible for the processing of your Personal Data in accordance with this privacy policy.

“Services”: Refers to our website, mobile applications and any other online services provided by us.

3. Data Controller

  • PANORAMAS DIGITAL MARKETING, S.L. (hereinafter, “PANORAMASDMKT”).
  • Valle 62, Floor 2 Apt C – Caballito – 1424 Buenos Aires.
  • [email protected]
  • (+54) 9 11 2336 5297

4. Purpose of Data Processing

The personal data of the user of our Services will be processed for the following purposes:

F.1: Respond to requests for information and/or queries made by the User. The data processed for this purpose will be kept until the request for information and/or query has been responded to. The legal basis of the treatment is the consent of the interested party.

F.2: Keep the User informed, even by electronic means, about the products, services and news of PANORAMASDMKT. The data processed for this purpose will be kept until the User withdraws his or her consent to receive said communications. If the User does not consent to the processing of their data for this purpose, they must check the box enabled for this purpose on the Website. The legal basis of the treatment is the consent of the interested party.

F.3: If you use the “work with us” section, the data provided by the User will be processed to respond to your job application and, where appropriate, allow you to apply for a job in PANORAMASDMKT. The data processed for this purpose will be kept until the User revokes his or her consent. The legal basis of the treatment is the consent of the interested party.

5. Legitimation of Data Processing

The processing of the User’s personal data is based on different legal bases, which may include:

  • User Consent: In many cases, we will obtain your explicit consent to process your personal data, especially for purposes that require your authorization.
  • Compliance with a Contract: When necessary to fulfill a contract or take steps at the User’s request before entering into a contract.
  • Compliance with Legal Obligations: To comply with our legal and regulatory obligations.
  • Legitimate Interest: In certain cases, we may process personal data based on our legitimate interests or those of third parties, provided that these interests do not override your fundamental rights and freedoms.

6. Personal Data Collected

We collect various types of personal data depending on the purpose of the processing and the User’s interaction with our Services. The types of personal data we may collect include, but are not limited to:

  • Contact information, such as name, email address, phone number, and postal address.
  • Profile data, such as username and password.
  • Identification data, such as identification document number.
  • Demographic information, such as date of birth, gender, and location.
  • Transaction data, such as details of payments and purchases made.
  • Browsing data, such as IP addresses, browser information and browsing patterns.
  • Data generated by the use of our Services, such as information about interaction with the website and responses to the Chatbot.
  • Data provided on job applications, such as work experience and educational background.

7. User Rights

The User can exercise before PANORAMASDMKT the following rights:

  • Right of Access: The right to obtain information about whether we are processing your personal data and, if so, to obtain access to that data.
  • Right to Rectification: The right to request the correction of inaccurate or incomplete personal data.
  • Right to Deletion: The right to request the deletion of your personal data in certain circumstances.
  • Right to Limitation of Processing: The right to request the restriction of the processing of your personal data in certain circumstances.
  • Right to Data Portability: The right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and the right to transmit that data to another data controller.
  • Right to Object: The right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
  • Right not to be Subject to Automated Decisions: The right not to be subject to a decision based solely on automated processing, including profiling, that produces significant legal effects.

To exercise these rights, the User can send their request to the following address: Valle 62, Piso 2 Apto C – Caballito – 1424 Buenos Aires, or to the email address [email protected].

8. Data Recipients

The User’s personal data may be shared with the following people or entities:

  • Public administrations: In compliance with legal and regulatory obligations, we may share personal data with government authorities or other public administrations when required by law.
  • Bank entities: In the process of managing collections and payments related to our products and services, we may share personal data with banking entities or other financial intermediaries.
  • Relevant Companies: In accordance with the purpose of keeping you informed about products and services, the User’s data may be communicated to companies belonging to specific sectors of activity, such as textiles, fashion, leisure and entertainment, sports, food and beverages, aesthetics and personal care, telecommunications, financial, insurance, travel, real estate, construction, training, mass consumption, automotive, security, energy, water and NGOs. This will be done so that these companies can send you commercial communications related to their products, services and news.

9. International Data Transfers

In certain cases, User data may be transferred outside the European Union (EU) or another jurisdiction if necessary to fulfill the purposes set out in this privacy policy. If international data transfers are made, these will be carried out in accordance with applicable data protection laws and necessary safeguards, such as standard contractual clauses or the participation of recipients in the Privacy Shield where applicable. appropriate.

10. Security Measures

We have implemented appropriate technical and organizational security measures to protect the User’s personal data against loss, unauthorized access, disclosure and alteration. These measures include, but are not limited to, the use of firewalls, data encryption, restricted access to personal data and system access controls.

11. Data Conservation

Personal data will be retained for as long as necessary to fulfill the purposes set out in this privacy policy, unless a longer retention period is required or permitted for legal, tax or regulatory reasons, or to resolve disputes or enforce our agreements.

Retention periods may vary depending on the purpose of the processing and the type of data involved. Generally, we will retain personal data for as long as a contractual relationship with the User exists and for an additional period after its termination, in accordance with applicable laws and legal limitation periods.

12. Cookies and Similar Technologies

We use cookies and similar technologies on our Services to improve user experience, analyze traffic, and personalize content. You can find out more about how we use cookies and how you can manage your cookie preferences in our Cookie Policy.

13. Minors

Our Services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal data without your consent, please contact us so we can take appropriate action.

14. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if necessary, we will notify you by email or through our Services. We recommend that you review this policy periodically to be aware of any updates or changes.

15. Consent and Revocation

In the processing of the User’s data whose legitimacy is based on the consent given by the User, the User has the right to withdraw said consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

16. Claims and Control Authority

If you believe that your privacy rights have been violated in any way, you have the right to lodge a complaint with the relevant data protection supervisory authority.

This privacy policy is effective as of the date it was last updated and is subject to periodic change. We encourage you to review it regularly to stay informed of our most recent privacy practices.

17. Final Provisions

Any additional provisions or final clauses, including dispute resolution provisions, applicable law, competent jurisdiction and other relevant provisions.

18. Last Update Date

The date of the last revision of this privacy policy is 09/13/2023. Any changes made after this date will be effective from the date of the update.

19. Contact

For any questions, comments or queries related to this privacy policy, or to exercise your privacy rights, you can contact us in the following ways:

  • Address: Valle 62, Floor 2 Apt C – Caballito – 1424 Buenos Aires.
  • Contact Email: [email protected].
  • Contact Telephone Number: (+54) 9 11 2336 5297.